Resolving Problems and Disputes

Many problems or complaints can be resolved by thoughtful discussion with those involved.

Residents are expected to observe the rules and regulations listed in the Resident Handbook regarding such matters as noise, use of common areas, and Good Neighbor practices.  Although there are few issues at Society Hill, there are procedures in place to assure that rights and responsibilities are properly addressed, and any issues resolved in a fair manner.

Often, a simple call to the office will provide assistance. We do request, however, that if you wish to press a complaint, that the office be notified in writing. In case of a complaint regarding another resident, a written complaint may be necessary if the violation or problem is not visible to Site Management.

Alternate Dispute Resolution

As required by New Jersey laws, and with the Association's Alternate Dispute Resolution policy, a unit owner who is notified of an alleged violation of the Governing Documents and a unit owner who has a "housing-related" dispute with the Association is entitled to ADR proceeding. If the subject unit owner requests an ADR proceeding, a person who need not be an owner shall be selected to preside.

The ADR proceedings are designed as an alternative to litigation. However, if the unit owner and/or the Association or other affected unit owners cannot reach a resolution of the dispute, they can proceed with whatever course of action is appropriate. The Association ADR policy is available from the office upon request.